Privacy policy

 

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Privacy

Your Privacy, Protected

How Rx Spectacle collects, uses, and protects your information.

Last updated · June 2026

Rx Spectacle LP ("Rx Spectacle," "we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect when you visit rxspectacle.com or place an order, how we use it, and the choices you have. We serve customers in the United States. By using our site, you agree to this policy.

Information we collect

Information you provide. Your name, email address, shipping and billing address, phone number, prescription details, and order information. Payment details are entered at checkout and processed by our payment provider — we do not store full card numbers.

Information collected automatically. Device and browser information, IP address, pages viewed, and similar usage data, gathered through cookies and similar technologies.

Prescription information

To build your eyeglasses we collect the prescription you enter at checkout. We use it solely to produce and fulfill your order and to provide customer support, and we share it only with the service providers needed to make and deliver your eyeglasses.

How we use your information

  • Process and fulfill your orders, including building your prescription lenses.
  • Take payment and prevent fraud.
  • Send order confirmations, shipping updates, and customer-support messages.
  • Send marketing emails where you have opted in (unsubscribe anytime).
  • Operate, maintain, and improve our site.

How we share your information

We share information only with service providers who help us run our business — our e-commerce platform, payment processor, shipping carriers, optical lab partners, and email and analytics providers — and only as needed to provide their services. We may also disclose information where required by law. We do not sell your personal information for money.

Cookies and advertising

We use cookies and similar technologies for site functionality, analytics, and advertising. Some advertising and analytics partners (such as social media and search platforms) may set cookies to measure and personalize ads. You can manage cookies through your browser settings, and you may have additional choices depending on your state — see "Your rights."

Data retention

We keep your information for as long as needed to fulfill your orders, comply with legal and tax obligations, and resolve disputes.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.

Your rights

Depending on your state of residence (for example, California and other US states with privacy laws), you may have the right to access, correct, delete, or restrict the use of your personal information, to opt out of marketing, and to opt out of the "sale" or "sharing" of personal information for targeted advertising. To make a request, email info@rxspectacle.com; we'll respond as required by applicable law.

Children's privacy

Our site is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we'll delete it.

Where your data is processed

Rx Spectacle is operated by Rx Spectacle LP, based in Canada, and serves customers in the United States. Your information may be processed in the United States, Canada, or other countries where our service providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted here, with an updated "Last updated" date.

Privacy questions or requests?

Email us and we'll help.

Email our team

Questions or privacy requests? Email info@rxspectacle.com.