We're Here to Help, Any Hour
Questions about your order, your prescription, or finding the right frames? Reach us by email or phone, 24/7.
info@rxspectacle.com
Write to us at any time, day or night. We typically reply within one business day.
Rx Spectacle LP
1145 Midland Avenue, 9
Toronto, Ontario M1K 4H2
Canada
24 hours, 7 days a week
Email and phone are open around the clock, weekends and holidays included. Our support answers in clear English.
Send it whenever you like
Upload your prescription at checkout, type the details in, or email it to us afterwards — we'll match it to your order before we build your lenses.
Include your order number
Writing about an existing order? Add your order number and, if something arrived wrong or damaged, a few clear photos. See Returns for what's covered.
Check the FAQ first
Lenses, prescriptions, PD, shipping times, and returns are covered in our FAQ — you may find your answer in seconds.